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Cancellation & Refund Policy

Service Cancellation by the Customer:

a. You may request to cancel your service by contacting our customer support team via email or phone.

b. Cancellation requests must be made within [15] days prior to the renewal date or the start of the service period.

c. We will process your cancellation request and confirm the cancellation via email.

d. If applicable, any unused portion of your service fees will be refunded based on our refund policy outlined below.


Service Cancellation by LitsBros Pvt. Ltd.

a. In the unlikely event that we need to cancel your service, we will notify you in advance via email or phone.

b. We reserve the right to cancel or suspend services in cases of violation of our terms of service, abuse, or illegal activities.

c. If we cancel your service, you will receive a pro-rated refund for the unused portion of the service fees, if applicable.


Refund Policy:

Eligibility for Refunds:

a. Our refund policy varies based on the type of service and the duration of the subscription. Please refer to the specific terms and conditions related to the service you have availed.


Non-Refundable Services:

a. Certain services may not be eligible for refunds. These services will be clearly mentioned during the purchase process or in the service-specific terms and conditions.


Refund Requests:

a. To request a refund, you must contact our customer support team via email or phone, providing all relevant details and reasons for the refund request.

b. Refund requests must be made within 15 days of the original purchase or cancellation date, as applicable.

c. We will review your refund request and notify you of the approval or rejection via email.

d. Approved refunds will be processed within 15 business days using the original payment method or an alternative method determined by us.


Partial Refunds:

a. In some cases, we may offer partial refunds for unused portions of the service fees. The criteria for partial refunds will be determined by us and communicated to you during the refund request process.


Refunds for Promotional or Discounted Services:

a. If you purchased our services at a discounted or promotional price, the refund amount will be limited to the amount you paid, rather than the regular price of the service.


Please note that this Cancellation & Refund Policy applies only to services provided directly by LitsBros Pvt. Ltd. If you have purchased our services through a third-party vendor, please refer to their respective cancellation and refund policies.


We reserve the right to modify or update this Cancellation & Refund Policy at any time without prior notice. Changes to the policy will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed about any updates.



If you have any questions or concerns regarding our Cancellation & Refund Policy, please contact our customer support team for assistance